Visit Taronga Western Plains Zoo

Taronga Conservation Society Australia (Taronga) takes the privacy of our people, students, guests, donors and digital community seriously. We must comply with the NSW Privacy and Personal Information Protection Act 1998 (PPIPA) and the NSW Health Records and Information Privacy Act 2002 (HRIPA) which establish legal obligations and standards for collecting and dealing with personal information to minimise the risk of misuse of that information. The principles outlined in the PPIPA and HRIPA inform when and how personal information is collected, stored, accessed, amended, used and disclosed by Taronga. Taronga also has an obligation to destroy information that is no longer required for the purpose for which it was collected.
In accordance with Section 33 of the PIPPA, Taronga has a Privacy Management Plan. The Plan:
details Taronga’s commitment to protecting the privacy of our staff, students, guests, donors, digital community and others about whom Taronga holds personal and health information
informs Taronga staff about how to manage and protect personal and health information
describes how a person can request access to and/or amendment of their personal or health information held by us
establishes a framework for integrating the principles in the PPIPA and HRIPA into existing and future policies, guidelines and procedures that address information issues
details complaint handling and internal review procedures including how to make a complaint or request an internal review
explains the right and process of applying to the NSW Civil and Administrative Tribunal, in cases where a person remains dissatisfied with internal review findings.